myEoffering Frequently Asked Questions:
Q: Is myEoffering compatible with my software program?
A: Yes, myEoffering can be imported into the leading CMS.
Q: What is the security level?
A: The security level is equal to what banks use to protect their transactions. Comprehensive measures are taken to ensure privacy, dependability and security.
Q: What are your fees?
A: We recommend you speaking with a CSR because there are several options that may best suit your situation. For instance, would it benefit you to pay a per transaction fee or a single monthly fee? Call us today to learn more: 1.877.393.3330
Q: How do I let my members know they can now sign up?
A: myEoffering offers a comprehensive marketing package to assist in promoting the use of electronic giving.
Q: How do I get started?
A: Initially there is paperwork that needs to be filled out in order to begin receiving electronic offers.
Q: Can we have multiple fund options?
A: Absolutely, members can choose from any predetermined second-collection options.
Q: Is there a contract?
A: We do not recommend a contract. We have entered into agreements with churches, but we prefer to let our service, price and results be our contract.
Q: Is there a minimum number of participants?
A: There is no minimum number. This is the beauty of the system, you don't have to pay huge costs just when you have a few members initially using the service.
Q: Can we access reports?
A: Yes, reports are available and are distributed after each transaction.
Q: Should I use myEoffering?
A: myEoffering is an extremely flexible service. It is good for those just starting out and good for those who have hundreds of members using. Price structure is very fair and the support staff is tremendious.
Q: Is myEoffering a web based platform and can we link it to our existing website?
A: Yes and yes, Initially our graphics team will walk you through establishing the member approach to using myEoffering.
Q: How long do ACH transactions take to process?
A: ACH Transactions can take up to seven days to process from the date of transaction.
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